Birch Digital

We are sustainable

But capable

An unexpected error occurs on your website, making it appear broken. Website errors can often go unnoticed for some time, because they may only occur under specific circumstances, like on a particular device or on a particular web browser or if the end user hasn’t updated their computer.

Potential clients check your website to see what type of work you can do and see the error. The error causes lack of trust in your company, hence your potential clients may go to your competitors and your sales may decrease. You’ll start losing money.

You notice what’s happening and come to us to resolve your website error. Birch Digital can fix almost anything that appears wrong on the front-end of your website, for example a 404 error, an image that doesn’t load, text or image formatting issues and much more.

We will take you on as a client and look into ways to resolve the errors. All services are provided with a satisfaction guarantee and we will work with you until you are 100% happy with the result.

We will work with you to understand the error, what caused it and how to resolve it. To do so we will ask you to provide a brief description of the required outcome. This will help us to find the best solution for you. You will also need to give us login details for your hosting provider and site software in order for us to make the changes. If you don’t have access to your website, we can look into that too.

Once we know what causes the error on your website, we will notify you and offer a solution. You can, of course, request to look for a different solution that is better suited for you. We will always try to find a solution that suits your needs.

We do all of this without breaking the bank. We realise how important your money is to you, so we will do all of the above for a fixed price so that you know exactly how much you will pay.

And most importantly, your business will be back on track to reach your sales targets, thanks to the improved website!